We currently accept secure payment via E-Transfer (Interac e-Transfer) to ensure a smooth, quick, and discreet transaction. Payment details are provided upon checkout.
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Yes. We offer Free Shipping on all Mail-Order deliveries that meet our minimum order threshold (typically over $150). The exact amount will be confirmed at checkout.
Same-Day Delivery is available in the Greater Toronto Area (GTA). To qualify, you must place your order before 1 PM EST on a business day. Please see our delivery page for a list of eligible cities.
Once your payment is confirmed, we aim to ship all orders within 24 hours. Delivery typically takes 2–5 business days depending on your location in Canada. Tracking details are provided via email.
Yes. We stand by our 100% Quality Guarantee. All products are sourced from trusted Canadian suppliers and undergo strict quality control to ensure they are premium, safe, and exactly as described.
We offer 24/7 customer service to assist with any issues. Please contact us immediately via phone or email (info@primepack.ca) and we will resolve any concerns regarding delivery, product quality, or order accuracy.